Please read these in full.
By accessing this site and any of the services I provide from this site, you agree to be bound by the following Terms and Conditions, as well as all relevant regulations and laws. By accessing or using this site and its services, you agree to these Terms and Conditions. If you do not agree to any part of these Terms and Conditions, you do not have my permission to access or use this site and its services. If you breach anything contained in these Terms and Conditions, I reserve the right to cancel any service with immediate effect, whether or not you have paid for a service.
Intellectual Property
Everything on this website remains the intellectual property of Rebecca Mascull, owner and sole-proprietor and is copyrighted 2025 onwards. Nothing from this site should be used elsewhere for any purpose without my written permission and I retain the right to refuse that permission for any reason at any time.
Payment
Payment for all services on this site must be paid to me up-front, before the work is carried out. After we have agreed a booking for any service on this site, I will invoice you for payment in full. When I have received the payment, I will carry out the services agreed according to these Terms and Conditions. I will enter into no discussion on reducing or otherwise changing the fees stated on this website.
Refunds
I offer no refunds for any services on this site. I will enter into no discussions about refunds.
Cancellations
You can only cancel a service before payment has been made. If a booking has been made by you, this can, by written agreement be postponed to a later date by either you or by me, but once you have paid for the service no refunds will be given even if you decide to cancel or otherwise not to take up the services you have paid for. No refunds are given.
Deadlines
Deadlines by which I offer to do any aspect of any work I carry out for any of the services on this site are agreed to by you and by me in writing in good faith in advance of the work being carried out and I will always endeavour to meet these deadlines. However, due to any unforeseen circumstances – one example being me suffering from the effects of any illness – the service you have paid for me to provide may, without notice, be delayed and postponed to a later date, at any time, for any service offered on this site. I will inform you of this delay as soon as I can and of the expected alternative date for the carrying out of the service. In the case of video sessions, I also reserve the right to postpone these without notice due to unforeseen circumstances and in that case, you and I will agree to a mutually acceptable alternative date and time for the video session to be postponed to.
Purchases
When you make a purchase of any services on this site, you will only be able to pay via BACS or via the third party payment processor PayPal, as detailed on the invoice I will send you once we have agreed in writing what you want to purchase. I am not responsible for any of your billing information kept by this third party payment processor. I will enter into no discussion on any other method of payment. You hereby represent and warrant that you have the legal right to use the payment method and that any information you supply to me or PayPal is complete and correct.
Links to third party websites
This site may contain hyperlinks to sites operated by third parties. I am in no way responsible for any of the contents found on these third party websites, or the actions and practices of these other websites or any outcome for you of using these third party websites. Also, any third party practitioners mentioned on this site e.g. any editors recommended by this site are not part of these Terms and Conditions and also I am not liable for any relationship you enter into with these third party practitioners. They will have their own Terms and Conditions and it is your responsibility to seek these out from those third party practitioners. I have no liability for any actions of any third party practitioners, services or sites.
Insurance
I have public liability insurance. Please note, I do not provide any services from this website for anyone under the age of 18 or anyone who fulfils the UK legal definition of ‘vulnerable adults’. Please ensure you do not fall within these categories if you want to access any services from this site. It is your responsibility to inform me of your age and designation in this case and, if so, you will not be permitted to access any services on this site.
Expectations
I will carry out the work you have paid for according to our agreements in writing and the description of all services offered on this site. I will not enter into any discussion of your expectations of the work I carry out beyond this. I am not responsible or liable in any way for how you use the advice or opinions I give during the supply of any services on this site. All the work I do with you and the advice given will be based on my experience and my own opinions and it is your responsibility how you then use that afterwards. I am not liable for any subsequent outcomes for you taken from my advice and my opinions. I will not enter into any discussion about if you are unhappy with my opinions or advice given, as it is your choice to agree to pay for my services and to be given my opinion and advice.
Professional Behaviour
I will treat you with professional respect and courtesy and I expect the same in return. If you behave in a manner which is deemed by me to show a lack of professional respect and courtesy to me, I reserve the right to terminate our professional working agreements with immediate effect and no refund will be given. I also reserve the right to refuse any request for the services listed on this site and without having to provide you with an explanation.
Offensive work or behaviour
Please note: if you behave in an offensive or otherwise unacceptable manner during my carrying out of any service listed on this site, or if I deem your work to be excessively offensive, I reserve the right to refuse to provide you with any services related to your work. I will not provide any refund once the service I provide has been started by me, if your behaviour or the content of the work is then excessively offensive in any way. I reserve the right to immediately end any video event if I deem the situation or behaviour of any participants to be offensive or otherwise unacceptable. No refunds will be given if this is the case. I will not carry out any service if you or your work or anyone involved with partaking of my services is related to excessively sexual content or pornography, excessive violence or excessively extreme political views.
Contact
You must respect the boundaries of me and my services listed and must not attempt to contact me unnecessarily via email or any other method outside of what is deemed necessary for the services I provide.
Your work
I will not share your work with any third party. If you share with me any writing that you claim is your own work, you bear full and absolute responsibility for the following:
- the content and usage of any of your work by you
- if you decide to make any changes suggested by me
- any outcomes of any changes suggested by me that you make
- that the work is fully your original work only and no part, however small, is plagiarized
- you retain an original copy of all your work in email records or saved on any devices you yourself use
- any errors or omissions arising because you have not communicated your requirements clearly
- any indirect or consequential losses or expenses arising for you as a user of this service however these may have been caused.
I am not liable for the content of your work in any way or the changes that you choose to make.
Academic Writing Tutor terms
I do not read any of your writing outside of the video sessions. All of our work on your writing will take place during the allotted session. During one hour, we should be able to work through around 2500 words of academic writing, depending on how much work is needed i.e. more time may be needed than 1 hour depending on the work provided. I do not comment on the content of your writing i.e. I am not an academic in your subject and cannot give you advice on mark schemes, what kind of marks you might get or anything related to your choice of what content to include in your work etc. This is the role of your university tutors. My role is to help you with your written expression and the structure of your ideas i.e. to help you convey your chosen content with the most clarity.
Postage and packing
Postage will be the cheapest method via Royal Mail. If you wish me to use a more expensive method e.g. Signed For, you will need to pay me in full for this extra expense, agreed in writing before I send the package and paid for in full before I send the package. I will send you a photo of the package franked with the correct postage as evidence it has been paid for. I am not liable for any loss or damage for books I have posted to you, once I have paid for delivery of the package and I have handed the package to the Post Office employee. Please contact Royal Mail about any loss or damage incurred.
Recording of video sessions as writing mentor or for author virtual visits
I do not record my video sessions with you either via audio or audio-visually. I do not give my permission for you or anyone to record these video sessions either via audio or audio-visually.
Technical difficulties during author virtual visits and writing mentor meetings
I use Google Meets for all of my video meetings which is generally recognised as being user-friendly and straightforward to use. Please acquaint yourself with how Google Meets works before we meet, especially if you’re running a reading or writing group and ensure all group members attending are also familiar with the functionality of Google Meets. I am not held responsible for technical issues beyond my control with your experience of using Google Meets e.g. your WiFi connection, your hardware or software on your own systems etc. I will always try to resolve any technical glitches yet if systems fail for you or me or both, we may need to postpone and retry another time if strictly necessary.
Length of written reports as writing mentor
This totally depends on how much advice I feel your writing needs but it will be around 2 sides of A4/approx. 1000 words for the opening 10k words and may be more than that, depending on what stage it’s at. For the full novel, it’s likely to be around 4 sides of A4/approx. 2000 words.
Length of time taken by me to read your work and provide the report as writing mentor
I allocate one week from the date I begin reading your work per 10k words of your work for my reading time. Thus, it could take up to 10 weeks to read and write a report on a novel of 100k words. However, it will usually be less than this and if you need my feedback before a certain date, let me know in writing and we can agree on a certain date if I’m able to provide you with that. If you send me 10k words to read and write a report on, I reserve the right to take a minimum of 3 weeks before I begin reading your work i.e. I will hope to deliver the report to you within one month of agreeing to read the work, once payment has been made, though this will depend on my other responsibilities.
Payment structure for writing mentor per 10k words
Payment of £100 per 10k words of reading only (i.e. without report) works as follows:
Up to 10000 words £100
Up to 20000 words £200
Up to 30000 words £300
Up to 40000 words £400
Up to 50000 words £500
Up to 60000 words £600
Up to 70000 words £700
Up to 80000 words £800
Up to 90000 words £900
Up to 100000 words £1000
Up to 110000 words £1100
Up to 120000 words £1200
Up to 130000 words £1300
Up to 140000 words £1400
Up to 150000 words £1500
Up to 160000 words £1600
Up to 170000 words £1700
Up to 180000 words £1800
Up to 190000 words £1900
Up to 200000 words £2000
and so on.
Changes to website and Terms of Service
I retain the right to make changes to this website and to these Terms of Service at any time.
Rebecca Mascull 2025
